Refund policy

Thank you for shopping with Atelier Ndigo. While we hope that you will love your merchandise if for any reason you are unsatisfied with your purchase, we will gladly accept exchange on all full-price items within 14 days of the delivery date. 

The merchandise must be returned in the exact condition in which it was shipped in order to receive a store credit. This includes the original packaging and the box it came in. Shipping charges for exchanges are not credited unless there is a defect in the merchandise. 

International orders are final sales only and may not be returned or exchanged. Atelier Ndigo is not responsible for international shipments lost in transit.

*Please Note: Items that qualified for free shipping that are being exchange will have our standard shipping charges deducted from the refund or credit.

Items purchased as “FINAL SALE” cannot be returned or exchanged, with no exceptions.